Stop booking trucks by phone and spreadsheet.
Docking Buddy gives each cross-dock or transload facility one live schedule, from a single door to a multi-site network: requests come in and trucks are tracked from the gate to departure, with dock assignment and gate routing configured per facility.
Why spreadsheets and phone calls stop working
They work when you have a few trucks a day. They break when you have more, because:
- The same slot gets promised twice, once on the phone and once by email.
- Nobody knows which trucks are actually on site, so the dock crew guesses.
- A late or missing truck is noticed after the fact, not when it happens.
- Only the person who built the spreadsheet knows how it works.
- Nothing records who changed an appointment or when.
What changes with Docking Buddy
| Today | With Docking Buddy |
|---|---|
| Requests arrive by phone, text and email, then get retyped | Forward the text or email and it becomes a pending booking request for review |
| You pick a door from memory | Docking Buddy suggests a door and start time from trailer type and size; you can override it |
| A shared sheet shows what was planned | A live board shows which trucks are expected, checked in, staged or at a dock |
| Drivers call to ask where to go | Drivers get text updates for arrival, staging and dock release |
| Nobody can say who changed what | Changes are timestamped and logged |
Who it is for
Cross-dock, transload and warehouse operators, from one door to a full network, who want booking requests, dock assignments and gate activity in one system, with workflows and roles configured per facility.
Pricing
Flat monthly pricing, no per-truck or per-pallet fees. Starter is $179 a month and Growth is $349 a month. Enterprise is custom.
Stop booking trucks by phone and spreadsheet.
Docking Buddy gives each cross-dock or transload facility one live schedule, from a single door to a multi-site network: requests come in and trucks are tracked from the gate to departure, with dock assignment and gate routing configured per facility.