The facility manager's day, with the whole picture
Configure how your facility runs — docks, yard, roles, checks, and integrations — then manage by exception with live visibility, an end-of-day report, and audit trails across one site or many.
What a facility manager does in Docking Buddy
- Configures docks and the yard: door capabilities, and staging spots the manager can add, rename, or take out of service without setup help.
- Approves facility access and assigns the six roles — admin, facility manager, dispatcher, dock worker, gatekeeper, and viewer — with role-based permissions.
- Chooses per facility who can assign docks, whether the gate safety check is on, whether PO validation warns only or holds at the gate, and whether the public API and webhooks are enabled.
- Gets the end-of-day report by email: what was booked, arrived, shipped, and slipped.
- Reads carrier scorecards and turnaround analytics — today, 7-day, and 30-day views, by dock and carrier — and searches audit trails and the safety log.
- Manages integrations readiness: API keys (read-only or read/write), signed webhooks, and the provider-dependent connections such as SMS, EDI, TMS/WMS, and accounting sync.
Each facility runs its way
Workflows, roles, and checks are configured per facility, so a single-door transload operation and a multi-site cross-dock network both fit — without a services project between them.
Manage by exception
Late trucks, flagged safety checks, and verification mismatches land in the attention list, and the end-of-day report writes itself from the work the team already did.
Decisions from numbers, not memory
Carrier scorecards rank on-time arrival, no-shows, turnaround, and problem loads; turnaround analytics break down by dock and carrier across today, 7-day, and 30-day views.
Accountability you can search
Every change is timestamped and attributed, access is approved per facility, and safety acknowledgements are saved with the exact wording, recorder, and time — with CSV export.
Controlled per facility
Everything on this page is a facility-level choice the facility manager controls: dock-assignment permissions, the gate safety check, PO validation mode, API and webhooks, and yard configuration. Nothing requires a services engagement to change.
The other roles
The facility manager's day, with the whole picture
Configure how your facility runs — docks, yard, roles, checks, and integrations — then manage by exception with live visibility, an end-of-day report, and audit trails across one site or many.