How it works
From request to closeout, with facility-level choices.
Docking Buddy follows work from booking request to closeout at a single site or across a network. Each facility chooses its roles and gate flow, and a truck can go to staging before a dock is assigned.
- 01
Booking Request
Requests land in one intake inbox instead of scattered calls, texts, and inbox threads.
- 02
Booking
Approved requests become confirmed bookings with dates, windows, and load details.
- 03
Dock Assignment
Docking Buddy recommends doors that match trailer type, temperature, hazmat, and weight — you confirm the assignment, and that confirmation records you as the load's owner. Each facility chooses who can assign docks; trucks can stage before assignment.
- 04
Arrival
At the gate, record arrival, verify the driver, complete the safety check if enabled, then route to staging or straight to a dock. A truck can go to staging before a dock is assigned.
- 05
Work
Crews work the load against a clear owner and door, with a live yard map showing every staged truck, plus photos and exceptions captured as they happen.
- 06
Completion
Loads close out with the details your team, customers, and carriers need after the fact.
- 07
Operational Visibility
KPIs, analytics, and an emailed end-of-day facility manager report turn the day into something you can act on.
The dock board
Everyone is looking at the same day.
Managers, coordinators, and floor leads share one view of doors, appointments, and arrivals. Conflicts get flagged before trucks arrive, not after they're parked in your yard.
Explore the featuresDock board
Today · 5 docks · 11 appointments
Illustrative interface. Live product views shown during a demo.
See Docking Buddy in your workflow
A 20-minute walkthrough for your site or network — booking intake, gate flow, roles, and the controls each facility chooses. We can scope integrations around your provider accounts. We follow up with next steps, not a drip campaign.